![]() – Press and hold the PlayStation button in the middle of the controller. Connect the controller to your PS4 with the USB cable. If you’re having trouble connecting a controller wirelessly, try using a USB cable instead to resync it. Connect the controller and console with USB cable.This will make sure that you’re not dealing with a possible PS4 controller won't-turn-on or weak battery issue. When troubleshooting a wireless PS4 controller, make sure that you charge to 100% first. Troubleshooting a PS4 controller that won’t sync or connectīelow are the potential solutions that you can try if your PS4 controller won’t connect to the console. ![]() This is often an effective way to fix misbehaving PS4 controllers. Since there’s no setting on your console to update the firmware of the controller, you are limited to resetting it instead. In some situations, the cause can be deep within the firmware of the PS4 controller. The same can happen if the battery is damaged or no longer holding a charge. ![]() At other times, the controller may not be able to maintain a good connection at all. If your battery on your PS4 controller is weak, it’s Bluetooth range may be shortened. You should try to disconnect other Bluetooth devices such as tablets, headsets, smartphones, PCs, etc., to see if any of them is causing the problem. Wireless devices that use Bluetooth to connect are typically designed to handle possible signal interference from other devices but connection problems may still occur. If you have a number of Bluetooth devices connected to your PS4 and you’re having trouble connecting or your controller won’t connect at all, you may have a signal interference issue at hand. Sony’s PS4 uses standard Bluetooth connection to sync wireless controllers. There are a few reasons that can be blamed for the PS4 controller syncing issue. Causes why your PS4 controller won’t sync or connect This troubleshooting guide shows you the possible solutions that you need to try first before deciding on whether or not to junk a misbehaving controller. There's no ETA on a fix, but Sony will likely issue a hotfix for the problem as soon as everything is identified.If your PS4 controller won’t connect all of a sudden, you don’t necessarily need a new one to resolve the issue. Hopefully, Sony can get the issue resolved quickly, as I can imagine a lot of people probably aren't pleased with not being able to access or play their PS4 titles online. The crazy part about it is that troubleshooting consoles has now become as frequent as troubleshooting PCs. ![]() The issue is definitely an odd one, and Polygon points out that in the past there have been other firmware updates for the PS4 that caused users hardware and software problems, so this is just another addition to the list of things console gamers have to deal with this generation when it comes to OS updates. However, they seem to point to the issue possibly being their modem and maybe not PSN. While that might sound similar, they mentioned that they can actually browse the PlayStation Store and use other PSN features but playing games online is not possible. ![]() It's not quite the same issue as the one that others in the PlayStation forum were complaining about, but it prevents them from playing their PS4 games online. The sub is relatively error-free save for a post of someone named Somniari having problems with a "weird problem". Oddly, though, this issue doesn't seem to be so widespread that it has affected the PS4 community on Reddit. The report even points out that someone went and bought a connector for their PS4. Meanwhile, users having this issue have resorted to a wired connection. According to Polygon, a rep for Sony simply stated that they were aware of the issue and that it was being looked into. ![]()
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